Jewelry and metal is a living thing and change over time as it contact with oxygen. Therefor treat it like you would with something or someone you love! It could need some looking after over the years ;) and will change as you wear it. Even so, your satisfaction is very important to me, therefor you can always return the product within 30 days if it doesn'r meet your expectations.
The product must be in new condition and you need to cantact me before returning any items.
Want to switch to another size of the same product? You can do that, just contact me.
If a package is unclaimed you might have to pay a handling fee.
At the complaint, contact rype and give information relevant and the reason for complaint.
You can return the product within 30 days of delivery. The product must be in new condition. If the product is ruined or used the product shall not be refunded. Make sure to include contact information with the return and if possible, please provide us with a tracking number. rype suggests you get a receipt and a package ID for the return from the delivery service, as it makes it easier to follow the return shipment if needed.
rype will make a refund of eligible returns. I will need a bank account number to transfer the money back to. The easiest way is to e-mail it to me along with a brief description of your case.
Returning A Package
If a returned item is shipped international, please clearly mark the package 'RETURNED GOODS', to avoid any Customs charges. rype is NOT responsible for any return Customs charges made. Any charges incurred are the responsibility of the customer.
Want to switch to another size of the same product?
E-mail ME, provide your customer information, and tell us you will send back the product and the size you wish to receive in exchange.
For packages that are not cashed at your post office within 14 days, rype reserves the right to charge you a handling fee to cover return shipping and freight companies' administrative costs.
All enquiries: email@example.com